Workforce & AI | Francine Katsoudas, EVP & Chief People Officer, Cisco
Organizations often overlook key AI users who are not typically recognized as critical, highlighting a need to redefine workforce roles and skills, as demonstrated by Cisco's AI research study and collaboration with nine companies to address evolving technology roles and skills requirements.
MAIN POINTS FROM TRANSCRIPT
- AI power users in organizations are often unexpected and not marked as critical to retain.
- Cisco's AI research study shows only 13% of companies feel they get value from AI.
- Ambiguity, leadership gaps, and ethical uncertainty are current challenges in AI adoption.
- 78% of technology roles now require AI skills, indicating a significant shift in workforce needs.
TAKEAWAYS
- Organizations need to reassess who their key AI contributors are, beyond traditional metrics.
- Collaboration among companies can help define future technology roles and necessary skills.
- The shift towards AI skills in technology roles is already underway, not just forthcoming.
- Cisco's report offers resources like learning courses and a skills glossary to aid workforce development.