Collect Logs from Endpoints in Microsoft Teams Rooms (MTR) Mode
This video tutorial by Victoria from the Enterprise video team explains how to download logs from Microsoft Teams Rooms endpoints via direct access or the Teams admin portal.
MAIN POINTS FROM TRANSCRIPT
- Access the info web interface using the endpoint's IP address or domain name.
- Log in and navigate to Issues and Diagnostics to download full system logs.
- Use the Microsoft Teams admin portal to download logs from Teams Rooms on Android.
- Log downloads may take between 5 to 30 minutes to complete.
TAKEAWAYS
- Direct endpoint access requires credentials and navigating to the system logs tab.
- Microsoft Teams admin portal provides a straightforward method for log retrieval.
- Extended logging options are not available for MTR endpoints.
- Download times can vary, but typically complete within minutes.